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  1. Support

Other Issues

PreviousCommunity

Last updated 5 months ago

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The best channel to get help outside of this wiki is in the #support chat on our . Community Manager, members of the core team and other helpful members of the community are able to assist with any issue you may run into.

WARNING: Do NOT accept help from somebody private messaging you claiming to be a member of the core team or a Community manager! This is a common scam technique designed to talk you into giving up information that can allow bad actors to steal your funds. NEVER give out wallet seed phrases! There is absolutely no reason for any member of the team to request this information.

If a team member sees a need to continue support in private, they will publicly ask YOU to message them first.

For direct ticketed support from the Edge team, please email:

Discord server
support@edge.network