Commercial Support

Commercial support for Edge Products is available directly via the Edge Account System.

Two levels of support are available, Basic and Priority support. Basic support provides live chat access and a typical response time of <24 hours. Priority support provides live chat access, phone support, a dedicated account manager and a response time of <1 hour during office hours (<8 hours at all other times).

Priority Support costs $9.99 per day and has a 30 day minium term.