Status & Uptime
Edge has maintained 100% network uptime since inception. That's not a marketing claim — it's a track record built on distributed architecture, global redundancy and an engineering culture that treats availability as non-negotiable.
Live Status
Real-time service status is available at:
The status page covers all Edge products and infrastructure components:
- Compute — VM provisioning and management
- CDN — content delivery network
- DNS — authoritative DNS service
- Storage — object storage gateway
- Control Panel — account and management interface
- API — platform and agent APIs
Why 100%?
Edge's architecture is inherently resilient. There is no single point of failure:
- Distributed by design — infrastructure spans 2,000+ locations across 80+ countries. Losing any individual node or location has no impact on service.
- Anycast routing — DNS and CDN queries are automatically routed to the nearest healthy point of presence. If one location goes down, traffic seamlessly shifts to the next closest.
- Redundant master infrastructure — core services run across multiple independent systems with automatic failover.
- No centralised data centres — unlike traditional cloud providers, Edge doesn't depend on a handful of massive facilities. The network's strength is in its distribution.
SLA Commitments
| Plan | Uptime SLA |
|---|---|
| Dev / Startup / Scaleup | Best effort (100% track record) |
| Business | 99.9% SLA |
| Enterprise | 99.99% SLA (contractual) |
Enterprise SLA agreements include defined credit policies for any downtime. For details on SLA terms, escalation procedures and credits, contact support@edge.network.
Subscribing to Updates
Stay informed about service status, maintenance windows and incident reports:
- Status page — check edge.network/status at any time
- Discord — status updates are posted in the Edge Discord
- Telegram — follow updates on the Edge Telegram
- Email — enable security alerts in your account communication preferences to receive incident notifications
Planned Maintenance
Edge performs maintenance with zero downtime wherever possible. In the rare event that maintenance requires a service interruption, advance notice is given through the status page and community channels. Maintenance windows are scheduled during low-traffic periods and communicated at least 48 hours in advance.
Incident Response
In the event of a service disruption:
- Detection — 24/7 automated monitoring detects issues in real time
- Triage — the on-call engineering team investigates and classifies severity
- Communication — the status page is updated and affected customers are notified
- Resolution — the team works to restore service as quickly as possible
- Post-mortem — a review is conducted and findings are shared with the community where appropriate